This privacy policy sets out how Polson Motor Company Limited, (referred to in this Policy as “Polson Motor Company LTD”, “we”, “us” and “our”) uses and protects any personal information that we receive from you. We only hold personal information that is required from you to allow us to process and provide the services you have requested.  This Privacy Policy is only applicable for our business and this website, www.polsonmotorco.com. We value our customers and their right to privacy.

Polson Motor Co Limited (registered number: 11096388 and registered office address: Mill Farm, Ashfield Green, Wickhambrook, Newmarket, England, CB8 8UZ) is the “data controller” and responsible for your personal data.

In this privacy policy you will find out about what information we collect, why, and what we do with it. You will also find out about our cookie usage, data security, and links to other websites.

Our Contact Details:

John Polson (Director) of Polson Motor Company Limited.

Address:  Mill Farm, Ashfield Green, Wickhambrook, Newmarket, England, CB8 8UZ.

Phone Number: Office: +44 (0) 1440 841 447

Email Address: john@polsonmotorco.com

What information we collect from you:

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

·       Your Name

·       Email Address

·       Phone number (mobile and/or landline)

·       Home or Contact Address

·       Your Car’s information; such as Vehicle Registration and Type of car (model)

·       IP Address for cookies on website. 

·       Bank/Payment information (Customers and Suppliers.) Such as; Bank account number, sort code, account name, VAT number. Some of this data is entered onto the accounting program Sage to process financial information.

·       Photos of your car (with permission)

How we receive this information:

This information is collected when you contact us through our email address or telephone number provided on our website or through our contact form on the contact page.

Should we require more information from you, you are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: Contractual obligation (to fulfil a contract) and Consent. You are able to remove your consent at any time. See contact details at the top of this page.

Website Cookies

Our website was built with and is hosted by the platform Square-space. Square-space collects cookies to help our websites loading speed and enhance your user experience. Cookies are small files which are downloaded and stored onto a user's electronic device to help improve a user’s experience. They allow the website to recognise that user’s device and store some information about the user’s preferences or past actions to best increase the sites functionality. When you view our website for the first time text files and images are stored as ‘cookies’ so when you revisit our site at a later time the site and its information will load faster, improving your experience.

If you would like you can read more about cookies here: cookiesandyou.com and learn how to disable them here: cookiesandyou.com/disable-cookies

Links to other websites

 Our website contains links to our social media accounts on the platforms Twitter and Instagram. If you choose to use these links we cannot be held responsible for the protection and privacy of your information.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. This privacy policy only applies to this website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other websites, when you visit other websites you should read their own privacy policies.


Please note that our site is monitored and covered by our CCTV camera system.

How we use this information:

We collect this information about you in order to provide you with our services, communicate with you and to fulfil our contractual obligations to you. For example: answering any queries you may have, entering into a service contract with you or processing your requests to our services, such as; service inquiry, or information about a car that is for sale.

We may keep a record of this information provided for business purposes and future correspondence.

How we store and protect your personal data:

Polson Motor Company LTD is committed to ensuring that your privacy is protected and that your data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We never sell any information we collect and do not share any data unless compelled to by law. We only retain collected information for as long as necessary to provide you with your requested service.

We keep paper financial/accounts information for 6 years, after that year end it is then incinerated. Electronic financial/accounts information is kept for 6 years, it is then deleted. Customer personal information is kept for 3 years before being deleted and shredded.

How can I access the information you hold about me?

Should you request to view, amend, restrict or remove any of your personal data, please contact us either by email at john@polsonmotorco.com or by phone +44 (0) 1440 841 447. To protect your privacy and security we will take reasonable steps to verify your identity before granting access or making changes. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. You can also complain to the ICO if you are unhappy with how we have used your data. Please see ico.org.uk for more information.

Changes to our Privacy Policy

We keep our privacy policy under regular review. Please check this page from time to time to ensure that you are happy with any changes.

This policy is effective from February 2019.

Last changed date: 12/02/2019

Contact Us

Please contact us if you have any questions about our privacy policy, the way we handle user data or to request any information held about you please contact us.
You can contact us here.